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Missed appointments cost county £2.5m a year
11:50am Tuesday 24th September 2013 in News
A CAMPAIGN has been launched to reduce the 40,000 missed appointments with GPs and hospitals in the county.
The “keep it, cancel it, don’t waste it” project aims to raise awareness of the importance of people attending - and what happens when they fail to turn up.
The 40,000 missed appointments is said to cost health services a total of £2.5million each year.
Herefordshire Clinical Commissioning Group and Wye Valley NHS Trust are trying to get this fact across with the campaign that will use posters and flyers in healthcare waiting rooms across the county.
Andy Watts, HCCG chairman, said: “We understand that patients often genuinely forget their appointments, don’t realise the importance of attending, or are anxious about the appointment.
“However, we have to take action to reduce the numbers of people failing to attend appointments to ensure that people are accessing health care when they need it.
“Failing to attend an appointment may mean that a diagnosis or treatment is delayed unnecessarily, which in some cases can have serious health implications, particularly for patients referred urgently to their local hospital.
“Members of the public can help by letting us know if they cannot make their appointment, so that it can be offered another patient to help reduce GP and hospital waiting times, and make better use of doctors and nurses time”.
Neil Doverty, chief operating officer at Wye Valley NHS Trust, said: “It’s extremely important that any hospital appointments booked are attended, to ensure that you get the right treatment at the right time.
“We also want to continue to improve our waiting times for patients, so we need all patients to turn up for their appointments. If you cannot make your appointment please let us know. By doing this it means everyone can be seen more quickly.”
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