THE "receiving end" of urgent care in the county gets a say next week on how services are shaping up.

A “Your Voice” event, organised by Herefordshire Clinical Commissioning Group (CCG),  is one of a series of events planned to assess the experiences of local people to help make changes.

The events build on a number of workshops hosted by the CCG across the county last autumn.

Doctors, nurses, the ambulance service, pharmacists and other professionals will at the event at the Three Counties Hotel, Hereford, from 1pm next Tuesday (March 25).

Dr Andy Watts, Herefordshire CCG Chair said: “Listening carefully to the real-life experiences of patients is an invaluable tool for helping doctors plan changes to health services.

“The work we have already done has told us much. For instance people told us they want to look after minor health needs themselves, don’t always know where to go for advice or support and that they are sometimes confused about which professional can best help.

“They also said going to A&E was not always the choice they wanted to make - but understanding what alternatives were available was confusing.

“People with longstanding health conditions also want to plan in advance the action they should take if they became unwell and parents with young children wanted to understand who could offer advice and treatment for the many minor illnesses and injuries that children frequently experience.”

To pre-register interest contact: Ben Kittner at or telephone 01432 260618.