Herefordshire Council says a blocked pipe on the Hawk Rise estate in Ledbury was not its concern.
And the county council has stated that no reports "of any issues regarding this site" had been received by the authority.
A council spokesman said it seemed to be "a mains sewer system issues on a new build, so not an issue we would usually investigate as it is a connection to a mains sewage system".
After reports that some sinks and baths were taking too long to drain, Barratt Homes paid for a blockage to be removed, and the issue was reported to have been resolved.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here