The hotel group that runs one of Ledbury’s most iconic buildings has won another national award.

The Coaching Inn Group, which operates The Feathers Hotel, has come second in a Which? survey of the UK’s best small hotel chains. 

The announcement comes shortly after the group was named the UK’s best hotel group by AA Hospitality.

Kevin Charity, The Coaching Inn Group’s CEO, said the 79 percent approval rating was an outstanding vote of confidence from guests, many of whom returned time and again.

It was also a tremendous credit to all the enthusiastic teams whose whole ethos was to offer hospitality from the heart at the group’s 32 hotels and inns in market towns across the country. 

The Which? report said that set in period buildings in attractive market towns, or other scenic spots, the Coaching Inn’s pub hotels were a cut above. 

Many had been thoughtfully restored, such as Forest Park, a gable-roofed Edwardian hotel in the New Forest with a high-end restaurant, and one guest had told Which researchers: “You can trust what you’re going to get - a well-stocked bar with a range of traditional ales, reliably competent cooking and a very good experience for the price.”